Returns & Exchanges

At The Edge Nails, we want you to be completely satisfied with your professional nail supplies. If you are not happy with your purchase, you can return unopened and unused items within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Secure Packaging

Carefully pack the items in their original, unopened packaging to ensure they are not damaged during transit back to our warehouse.

3

Ship the Items

Affix the provided return label or use a tracked shipping service to send the package to the address specified in your RA instructions.

4

Processing and Refund

Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing